Coming soon · Starting in Ohio City
Community starts next door.
Background-checked helpers for everyday favors — carrying groceries, mounting a TV, setting up a phone, walking a dog, moving a couch — in your neighborhood first, starting in Ohio City. Ask a neighbor for help, or lend a hand. You pay in U.S. dollars through Stripe. The first 1,000 neighbors get a free year of Neighbor+. Coming soon: rewards at local shops.
How it works
Three steps, from asking a neighbor to a thank-you.
Say what you need, when you need it, and what you’ll pay. You’ll see the full price, fees included, before you confirm.
A nearby helper lends a hand on your help request — or you can find someone who’s around to help. Check their profile, rating, and background-checked badge, then sort out the details in in-app chat.
When it’s done, you both confirm. You pay in U.S. dollars through Stripe, and you rate each other.
Licensed trade work, like electrical or plumbing, needs a licensed pro.
Two ways to be a good neighbor
90%of the price, paid in U.S. dollars through Stripe
Community driven
Built by the block, for the block. Your neighborhood first, starting in Ohio City, then Tremont, Detroit-Shoreway, and the Gordon Square area. We’ll grow zone by zone with the neighbors who show up.
The first 1,000 people to join are Founding Neighbors. They help shape Neighbored and get 1 free year of Neighbor+.
Rewards
A thank-you that stays in the neighborhood. No shops are listed yet — a shop will appear here once its rewards program is working. We’ll share more when it’s ready.
Coming soon After launch
Coming soon to your neighborhood. After we launch, we’ll add more ways to celebrate the neighbors who show up for each other. These aren’t part of day one, and we may change or end them.
Each neighborhood will have a leaderboard. The helper at the top earns the title Neighbor Mayor, and can choose to help organize community drives and events — like food or coat drives, block cleanups, and meetups.
Neighborhood pop-ups on Fridays — a chance to get together and help each other in person.
Coming soon: rewards at local shops. A shop will be listed once its rewards program is working.
A helper can get a “You’ve been Neighbored” notification when they get a 5-star review, or when a neighbor sends a thank-you on top of the dollar payment.
Cleveland quests, badges, login streaks, and friendly neighborhood tournaments — a later way to celebrate showing up for your block.
Coming after launch. The Neighbor Mayor, neighborhood leaderboard, Help Fridays, shop rewards, “You’ve been Neighbored” thank-yous, and game features aren’t available on day one, and we may change or end them.
Trust
Know the neighbors who show up for you. We’re designing Neighbored around the trust of a neighborhood — the things that make people comfortable asking a neighbor for help, and lending a hand.
Neighbored is for help between adults. We don’t arrange rides or care for kids.
Every helper is background-checked before their first job. Checked helpers get a badge. A check is not a guarantee of anyone’s conduct.
See a neighbor’s profile and rating before a help request starts. Ratings go both ways.
Card details are handled by Stripe, and helpers verify their identity with Stripe to get paid.
Everyone on Neighbored must be 18 or older and agree to our community rules.
Neighbored connects neighbors but doesn’t employ helpers or guarantee anyone’s conduct. Help requests must be legal and follow our Terms, and licensed trade work (like electrical or plumbing) needs a licensed pro. Questions or concerns? Email support@getneighbored.com.
FAQ
Not yet. The app is still being built. Join the waitlist and we’ll email you as soon as it’s available.
We’re launching first in Cleveland, Ohio, starting in Ohio City, then Tremont, Detroit-Shoreway, and the Gordon Square area. We haven’t announced a date yet, and waitlist members will be the first to know. Adding your ZIP code helps us plan as we expand zone by zone.
Joining the waitlist and creating an account are free. When you book a help request, you pay the price plus a 3.5% service fee, shown before you confirm. Helpers receive 90% of the price, and Neighbored keeps a 10% platform fee. On a $40 help request, the requester pays $41.40 and the helper gets $36.
Ask a neighbor by posting a help request: say what you need, when you need it, and what you’ll pay. You’ll see the full price before you confirm. Helpers lend a hand on help requests nearby, or by flipping “I’m around to help.” Helpers are background-checked before their first job, and Neighbored covers the check during launch.
Through Stripe, in U.S. dollars. Once a help request is confirmed complete, the helper’s payout goes to the bank account they’ve connected. Helpers verify their identity and banking details with Stripe.
Coming soon: rewards at local shops. A shop will be listed once its rewards program is working.
The first 1,000 people to join Neighbored are Founding Neighbors. They help shape the app and get 1 free year of Neighbor+. Join the waitlist to be among them.
After launch, we plan to add a neighborhood leaderboard and the Neighbor Mayor title (the Mayor can choose to help organize community drives and events), Help Fridays, “You’ve been Neighbored” thank-yous, and a lighter game layer such as Cleveland quests, badges, login streaks, and friendly neighborhood tournaments. Coming soon: rewards at local shops. These are not part of day one, they aren’t available yet, and we may change or end them.
Anyone 18 or older who agrees to our Terms. Help is between adults only. We don’t arrange rides or care for kids. Neighbors can ask a neighbor for help, or lend a hand on a help request nearby.
We’ll only use it to send Neighbored launch news and updates, and you can unsubscribe anytime. We don’t sell your information. See our Privacy Policy.
Email hello@getneighbored.com to say hi, support@getneighbored.com for help, or privacy@getneighbored.com for privacy questions.
From porch to porch, block to block, help is on the way.
The first 1,000 people to join help shape Neighbored and get 1 free year of Neighbor+. We’re starting in Ohio City, Tremont, Detroit-Shoreway, and the Gordon Square area — get on the list and we’ll tell you when it launches near you.
Neighbored